About Us
DigitalWire is an employee-owned and operated, privately held company headquartered in Austin, Texas. We create, develop, and market cloud-based telecom services for carriers, service providers, call centers, small to mid-size businesses, and other businesses that can benefit from telecom virtualization and the cost savings associated with these services. With our extensive experience in the communications space, we understand what it takes to be successful in this changing marketplace. Our software-based network is the latest evolution of packet and cloud-based services. Quality of service is a given, but further real-time monitoring, and analytics reporting of customer traffic flows allow for a unique experience for the service providers of today.
The founders' combined 200+ years of experience within the communications sector allows for deep relationships in all facets of Operations, Sales, IT, and Business Operational Support Systems. We staff local customer care and management professionals whose goal is to provide the highest level of personalized service. Our team is focused on customer satisfaction and shares the objective of making business better for our clients. In this way, our entire business is focused on the products, processes, technology, and reporting our customers need to efficiently manage their daily business. Come and experience the DigitalWire difference!